Effective from 26 April, 2018
AirportServices.ae has developed this policy because We want you to feel confident about the privacy and security of data related to you and be clear and open about how We collect and use such data.
Definitions and Interpretation
|“Cookie”||means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);|
|“RST Holdings PTE LTD”||means RST INTL Eservices Limited (UK)
RSTI Eservices Limited (UAE)
RST Holdings Pte Ltd (Singapore);
|“personal data”||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by GDPR; and|
|“We/Us/Our”||means a relevant company in the RST Holdings PTE LTD responsible for gathering your data.|
- By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for website visitation and tracking purposes. For more details, please refer to section 4 below.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
- Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
- Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable Us to gather this information, helping Us to improve Our Site and your experience of it.
- Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
- Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
- Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
- Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
- Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
For more specific details of the Cookies that We use, please refer to the table below.
You can learn more about cookies by visiting www.allaboutcookies.org
What Cookies Does Our Site Use?
The following third party Cookies may be placed on your computer or device:
|Name of Cookie||Description & Purpose||Expiration|
|Google - ga||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 Years|
|Google - gid||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||23 Hours|
|Google - gat||Used by Google Analytics to throttle request rate||1 Minute|
|Google - ide||Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.||1 Year|
|Google - Nid||These cookies set anonymous unique IDs to identify and record your selections and preferences when interacting with the Google Services.||6 Months|
|Twitter – guest_id||Used by our Twitter feed. This cookie is set to enable the browser to remember the guest id to display the latest news from our Twitter account.||2 Years|
|Twitter - Personalization ID||Provide better faster and safe experience. Log in, protect against spam, relevant advertising and personalise content for the user||2 Years|
|HubSpot – hstc||The Main Cookie for tracking visitors||2 Years|
|HubSpot – Hubspotutk||This cookie is used to keep track of a visitors identity. This cookie is passed to Hubspot on form submission and used when de-duplicating contacts.||10 Years|
|HubSpot – Hssc||This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the _hstc cookie.||30 Minutes|
|HubSpot – Hssrc||Whenever Hubspot change the session cookie, this cookie is also set. It is set to 1 and used to determine if the user has restarted their browser. If this cookie does not exist it is assumed it is a new session.||Session based cookies that are deleted when you leave the site.|
|HubSpot – hs_testcookie||This cookie is used to test whther the visitor has support for cookies enabled.||Session Based cookies that are deleted when you leave the site.|
|HotJar - _hjIncludedInSample||This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||Session based cookies that are deleted when you leave the site.|
|LinkedIn – Bcookie||Used by social networking service, LinkedIn, for tracking the use of embedded services.||2 Years|
|LinkedIn – Lang||Remembers the user’s selected language version of a website.||2 Years|
|LinkedIn – Lidc||Used by the social networking service, LinkedIn, for tracking the use of embedded services.||Session based cookies that are deleted when you leave the site.|
|LinkedIn – BizolID||Unclassified||179 Days|
|LinkedIn – UserMatchHistory||Unclassified||179 Days|
|Facebook – fr||Used by Facebook to deliver a series of advertisement products such as realtime bidding from third party advertisers.||3 Months|
|Cloudflare||CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application nor does the cookie store any personally identifiable information.||3 Months|
Our Site uses third party analytics services. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and/or services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
Consent and Control
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
The links below provide instructions on how to control Cookies in all mainstream browsers:
- Google Chrome
- Microsoft Internet Explorer
- Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- Safari (macOS)
- Safari (iOS)
- Mozilla Firefox
- Android (Please refer to your device’s documentation for manufacturers’ own browsers)
For other browsers, please consult the documentation that your browser manufacturer provides.